Data Deletion Instructions
How to have your account and the data attached to it removed from Diamond Stepss — including if you signed in with Google or Facebook.
Last updated: 18 August 2026
How to request deletion
Email support@diamondstepss.comfrom the address your account is registered under, with the subject line "Data deletion request". If you signed in with Google or Facebook, use the email address associated with that account.
We reply to confirm we've received the request, then complete the deletion and confirm again once it's done — within 30 days, same as any other privacy request under our Privacy Policy.
What gets deleted
- Your profile — name, email, phone number.
- Saved addresses and wishlist.
- The account itself, including your sign-in method.
What we keep, and why
Placed orders and invoices are retained even after account deletion — Indian tax law requires us to keep transaction records for eight years, and we can't selectively erase a real financial record on request. That data is disconnected from your login the moment the account is deleted; it isn't used for anything beyond what the law requires of us.
Signing in with Google or Facebook
Deleting your Diamond Stepss account only removes what we stored — your name, email and order history with us. It does not touch your actual Google or Facebook account, and doesn't revoke anything on their side. To remove Diamond Stepss's access from your Google or Facebook account directly, do that from that provider's own account settings (Google: Security → Third-party apps with account access; Facebook: Settings & privacy → Apps and websites).
Questions
Write to support@diamondstepss.com or call +91 78885 22353if anything above isn't clear before you send a request.
